Terms and Conditions

Last Updated: October 2023

Acceptance of Terms

Welcome to Plus 1 All Abilities Pty Ltd. By accessing or using our support services, including day programs, respite, and youth programs, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

Description of Services

Plus 1 All Abilities Pty Ltd provides day programs, respite care, and youth programs designed to support individuals with disabilities, enhance their well-being, and promote their full participation in the community.

User Responsibilities

Users of our services must provide accurate and complete information. Users must respect the privacy and dignity of individuals receiving support. Any misuse, abuse, or unlawful behaviour will not be tolerated.

Payment and Billing

Payment terms, fees, and billing schedules for our services will be outlined in separate agreements as applicable. Users are responsible for the timely payment of fees according to the agreed-upon terms.

Privacy and Data Protection

We are committed to protecting your privacy and the confidentiality of personal information. Our Privacy Policy, last updated in October 2023, governs your data collection, use, and sharing. We comply with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

Intellectual Property

The content provided as part of our services, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property rights. Users may not reproduce, distribute, or modify this content without our written consent, in compliance with Australian copyright and trademark laws.

Termination and Refunds

We reserve the right to terminate or suspend services to any user for violating these Terms and Conditions or applicable laws or regulations. Our refund policy, if applicable, is outlined in separate agreements and complies with Australian consumer laws.

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific outcomes or results from our day programs, respite care, or youth programs.

Limitation of Liability

Plus 1 All Abilities Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages or any loss of profits or revenues in accordance with Australian common law. We limit our liability to the extent permitted by law.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in Victoria, Australia.

Goods and Services Tax (GST)

If your business is registered for Goods and Services Tax (GST), please note that prices for our services include GST (GST NumberXXXXXXXX), as Australian tax laws require.

Consumer Law

We comply with the Australian Consumer Law (ACL), which covers consumer guarantees, warranties, and remedies. These Terms and Conditions do not exclude or limit consumers' rights under the ACL.

Dispute Resolution

In the event of a dispute, we encourage users to contact us directly for a resolution. If necessary, alternative dispute resolution methods will be employed, and we may refer disputes to relevant Australian authorities or Ombudsman services, if applicable.

Compliance with Australian Standards

Our services and products, especially those related to disability care, meet Australian standards and regulations in compliance with applicable laws.

Access to Support Services

If you're providing support services to individuals with disabilities, we specify the scope of those services and any obligations we have in line with Australian disability care regulations.

Contact Information

If you have any questions or concerns about these Terms and Conditions or our services, please contact us at plus1allabilities@gmail.com.

By sing our services signifies your acceptance of these Terms and Conditions. If you disagree with the terms, please refrain from using our services.